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Things You Need to Know

At MZ Fine Designs, we want to give our customers the best shopping experience. That’s why we believe our store policies should be fair, clear and transparent. Read about them below, and contact us with questions.

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Shipping and Delivery

In stock items will ship via USPS or UPS within 1-2 business days.


Please refer to product page for lead time required on special order items.

Unfortunately, we are unable to ship large items to PO Boxes.

Returns and Refunds

We gladly accept returns or exchanges:

Please contact us within 7 days of delivery with your request. Items must be shipped back within 14 days of delivery. Return shipping is the responsibility of the buyer.

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.



Your privacy is of the highest importance to us. Rest assured that we will never share your information with other companies, so you can shop with confidence!

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